Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect the personal information you provide when using the MT-Themes platform and its services. We respect your privacy and are committed to protecting your personal data.

This policy applies to all information voluntarily provided through the platform or via our various communication channels. By using our services, you agree to the processing of your information in accordance with this policy.

We may modify this Privacy Policy at any time, and you will be notified of changes through an update on this page. Your continued use of the platform is considered acceptance of the updated terms.

2. What This Policy Covers

This policy addresses the following points:

1. Collecting and retaining personal information
2. Using, reviewing, and modifying personal data
3. How users handle their personal information
4. Accessing, viewing, and editing personal information
5. Communication tools with third parties
6. Cookies and tracking technologies
7. Protection from misleading and fraudulent messages
8. Protecting personal information
9. Communication procedures for privacy inquiries

3. The Data We Collect

We collect different types of data to provide and improve our services:

3.1 Account data

• Full name and email address
• Phone number (optional)
• Store name and platform link (Zid)
• Billing and payment information

3.2 Usage data

• Browser type and operating system
• IP address and approximate geographic location
• Pages visited and session duration
• User interactions with the platform (clicks, navigation)

3.3 Store data

• Theme settings and customizations
• Store content (products, categories, pages)
• Performance statistics and reports

4. How We Use Your Data

We use the information we collect for the following purposes:

• Providing services: delivering, personalizing, and improving MT-Themes services
• Technical support: providing assistance and resolving technical issues
• Quality improvement: measuring and developing the performance of the platform and services
• Security: preventing illegal activities and protecting the platform
• Communication: sending important notifications and service updates
• Marketing: sending promotional offers and educational content (with the ability to unsubscribe)

5. Sharing Data With Third Parties

We do not sell or rent your personal information to any third party in the ordinary course of business.

Information may be disclosed only in the following cases:

• When there is a legal requirement or court order
• To prevent potential physical harm or financial loss
• With technical service providers (hosting, payment processing) under confidentiality agreements
• To protect the rights and interests of MT-Themes and other users

6. Marketing Communication

When registering on the platform, you grant us permission to send promotional messages related to our services and new products. You can unsubscribe from marketing messages at any time through:

• The unsubscribe link at the bottom of every email
• Notification settings in the dashboard
• Contacting the support team

Note: Unsubscribing from marketing messages does not affect notifications related to your account and core services.

7. Cookies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns to improve the platform
• Display personalized content that matches your interests

You can control cookie settings through your browser, but disabling them may affect some of the platform's functionality.

8. User Rights

As a user, you have the right to:

• Access: request a copy of your personal data stored with us
• Correction: modify or update your personal data at any time
• Deletion: request the deletion of your personal data (subject to legal requirements)
• Objection: refuse to have your data processed for marketing purposes
• Portability: request to export your data in a readable format

To exercise any of these rights, please contact us and we will respond to your request within 30 days.

9. Data Protection

We take strict security measures to protect your personal information, including:

• Encrypting all data transmitted over HTTPS/SSL
• Encrypting passwords using modern algorithms (bcrypt)
• Regular backups with encryption of stored data
• Restricting access to personal data to relevant employees only
• Continuous system monitoring to detect any suspicious activity

10. Data Retention

We retain your personal information during your subscription period and after the account is closed as required by law, for:

• Overcoming technical obstacles and ensuring service continuity
• Preventing fraud and supporting security investigations
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing our agreements

After the specified retention period ends, your data is permanently deleted in accordance with the data retention policy in the Terms and Conditions.

11. External Links

Our platform may contain links to external sites (such as the Zid platform, payment gateways, and others). MT-Themes is not responsible for the privacy policies or practices of these external sites. We recommend that you review the privacy policy of any external site before providing your personal information.

12. Privacy of Minors

MT-Themes services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will take steps to delete it immediately.

13. Contact Us

If you have any questions or inquiries regarding this Privacy Policy, you can contact us via:

• Contact page: Contact us
• Ticket system: through the dashboard after logging in

Note: By using the MT-Themes platform and its services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.